Here are some common questions about our RapidStartCRM Partner Program.

Getting Started

Is there a cost to be a Partner?

There is no cost to be a RapidStartCRM Partner.

What are the Partner qualifying Criteria?

We expect our Partners to be active with Microsoft Cloud solutions like Office 365, Managed Services, Azure or other related services.

RapidStartCRM is built on the Microsoft Cloud platform, and it is much easier to engage a customer who is already using Microsoft Cloud Services.

Are there any Performance expectations from the Partner?

Not specifically, but we may drop Partners from the program if they are not successful.

How do I know you won't compete with me?

If you are not engaged with Microsoft Business Applications, including Dynamics 365 and the Power Platform, then no conflict exists.

We do not sell or support any Microsoft technologies other than those above.

Partner Process

What is expected of a Partner?

For your customers or prospects that you feel might be “Qualified” Leads for RapidStartCRM, we would expect you to send them to our RapidStartCRM Test Drive on AppSource (an Email template will be provided).

You would also need to register the lead with a simple online form.

We will confirm the Test Drive was taken by the customer.

Who does the selling?

We do!

Our sales team will work directly with your registered Qualified Leads, to explain the process and take all steps necessary to close the sale.

What is a Qualified RapidStartCRM Lead?

A Qualified RapidStartCRM Lead is a decision maker at an organization with at least 20 potential RapidStartCRM users who has taken a Test Drive, and is a current Microsoft Office 365 customer.

How do I keep track of this?

We have a simple portal where you can see all of the leads you registered using our Lead Registration Form.

In addition you can see the current status, including partner payout amount by lead.

Microsoft Licensing

Who Provides the Microsoft licenses?

RapidStartCRM is a bundled offering that includes our solution and our discounted  PowerApps P2 Embed licenses that are required to use it. The total customer cost is $40/User/Month.

Can I provide the Microsoft Licenses?

If you want to provide the PowerApps P2 licenses to your customer, they would need to pay the RapidStartCRM Application cost of $20/user/month. Note: This will increase your customers’ cost by 50%.

FYI: The PowerApps Plan 2 license has a retail price of $40/user/month, If you are a Direct CSP the partner margin on that is $8. The margin may vary if you are an indirect CSP. 

Note: Our cost for this license is significantly lower as an ISV Embed Approved reseller.

Payment

How is the Lead Commission Calculated?

There is no commission paid on the licenses alone.

Commissions are paid on our RapidLABS services. RapidStartCRM is an accelerator, and 100% of our customers with 20 users or more, purchase our RapidLABS services to extend the solution to meet their specific needs.

RapidLABS services are offered on a pre-paid block of hours model.

Block Size Rate Total Your Commission
10 $200/hr $2,000 $1,000
20 $175/hr $3,500 $1,750
40 $150/hr $6,000 $3,000
80 $125/hr $10,000 $5,000
Is there recurring revenue?

There is no recurring revenue component, unless you sell the Microsoft licenses to the customer directly (see above).

Our Partners will receive a one-time payment for each customer, based on the initial RapidLABS services order.

When and How do I get paid?

Payments will be processed the Monday following the receipt of payment from the customer for the Pre-Paid Block of RapidLABS Services.

Payments will be made via direct transfer to the Partner’s bank account.

Customer Support

Who provides support for RapidStartCRM?

Forceworks will have a CSP Reseller relationship with your customer in order to provision the licenses. This also provides for Delegated Admin capabilities which are required to provision the environment, install the RapidStartCRM application, and to perform the RapidLABS services. All support is provided by Forceworks via RapidLABS services.

Note: If the partner sells the Microsoft licenses to the customer directly, the partner is responsble for support.